America First PR, LLC – Client Terms & Conditions

Code of Ethics

America First PR adheres to the highest ethical standards in public relations, including truth, transparency, fairness, and public responsibility. All parties agree to uphold the PRSA Code of Ethics in the execution of this agreement.

Travel & Expenses

America First PR invoices separately for out-of-pocket costs, including but not limited to business-class airfare, transportation, GSA per diem rates, accommodations, production, photography, event materials, influencer hosting, and vendor costs. A reasonable markup is applied to cover administrative and tax handling. All expense invoices are due upon receipt.

Sequential Liability

Under the principle of sequential liability, America First PR is only responsible for paying vendors or third parties when the Client has delivered corresponding funds. If the Client fails to remit payment, the Client assumes full responsibility for vendor costs. America First PR reserves the right to require confirmation of available funds before initiating third-party work.

Investment & Payments

All projects are billed in advance and payable upon execution of the agreement. Payment may be made by check, ACH, or secure online link. America First PR may offer optional monthly, quarterly, or annual billing arrangements for the Client’s convenience. However, all payments are non-refundable without exception. This includes, but is not limited to, dissatisfaction with campaign performance, business changes, or third-party opinions.

All invoices are considered approved 10 days after delivery unless written dispute is submitted in good faith. If payment is overdue by 10 days, America First PR may pause all services. Overdue accounts of 30+ days will incur a $50 monthly fee, 20% APR interest, and may be turned over to collections, including attorney and legal fees.

Strict No Refund Policy

Due to the customized, time-sensitive, and professional nature of public relations, America First PR does not issue refunds under any circumstances. This includes but is not limited to:

• Project cancellation by client

• Change in business strategy

• Client failure to provide necessary assets or approvals

• Client dissatisfaction with subjective results

• Third-party commentary or competitive opinions

All services are final, and all payments are non-refundable, whether work has commenced or not.

Termination

Following the initial agreed term (typically 6 months), either party may terminate with 30 days' written notice. During the notice period, America First PR shall remain ready and willing to perform services and shall be paid in full for all fees, hours, and expenses through the end of the period. Early termination by the Client will not result in any refunds.

No Guarantees

While America First PR uses best-in-class strategies and has a proven track record, we make no guarantees regarding media placements, audience engagement, or financial ROI. Media relations are inherently unpredictable and subject to external variables including the press, market forces, political environments, and public sentiment.

Media Relationships

America First PR does not control third-party media outlets, editorial calendars, or influencer engagement. We facilitate and pitch opportunities but cannot guarantee results or placements. The Client is responsible for providing high-quality, approved content and materials, and assumes all associated production costs.

Representation

America First PR acts as a publicist and strategic advisor but is not an employee or corporate officer of the Client. The agency is authorized to liaise with media outlets, event producers, and vendors on behalf of the Client as needed.

Confidentiality & Proprietary Materials

All vendor and media contact information, databases, production contacts, and strategic plans are the proprietary intellectual property of America First PR and shall not be shared or redistributed under any circumstances. Clients agree not to solicit or hire America First PR employees, contractors, or vendors for two years post-engagement.

Public Acknowledgment

America First PR may include the Client’s name, logo, and campaign details in its portfolio, press announcements, and marketing materials unless otherwise agreed in writing. The Client agrees not to unreasonably deny PR opportunities that promote mutual success.

Ownership & Copyright

All materials created by America First PR become the property of the Client upon full payment. Pre-existing proprietary tools, templates, media relationships, and creative assets remain the intellectual property of America First PR.

Indemnification & Liability

The Client shall indemnify and hold harmless America First PR against any claims arising from materials, directives, or assets provided by the Client. America First PR is not liable for third-party actions, platform changes, or editorial decisions beyond its control. Liability is capped at the total fees paid by the Client in the previous 12 months.

Legal & Enforcement

This agreement is governed by the laws of the State of Florida. The prevailing party in any legal action shall be entitled to recover reasonable attorneys’ fees and costs. The Client acknowledges full responsibility for payments, including those made by third parties or corporate entities under the Client’s control.

General Provisions

These terms constitute the entire agreement and supersede all prior verbal and written understandings. This agreement may only be amended in writing by both parties. Any failure to enforce a provision does not waive the right to enforce it in the future. If a provision is found unenforceable, the remaining terms remain valid.

America First PR, LLC
Acceptance of services and/or payment constitutes acceptance of these Terms & Conditions.
For questions, please contact:
Melissa Rein Lively
Founder & CEO, America First PR
📞 602.384.4747 | ✉️ melissa@americafirstpublicrelations.com